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As a travel company that engage with various stakeholders in tourism, namely consumers, tour guides,

travel agencies, hotels, transport companies, restaurants, and attractions, Indochina Junk understands

our key role and influence in the sustainability development of tourism. Therefore, we are committed to promoting sustainability. We aim to follow, implement and promote good sustainability practices to

maximize positive impacts and minimize negative impacts on tourism of our operations and to influence our clients and partners to do the same.

Our sustainability policy is divided into ten themes. Each theme consists of a set of principles and

practical actions accordingly.

1. Sustainability Management & Legal Compliance

We commit to sustainability management, practiced by the following actions:

• To have an appointed employee who is responsible for sustainability coordinator tasks;

• To have a sustainability mission statement that is communicated to customers, partners and


• To have an accessible and written sustainability policy that aims for a reduction of the negative

social, cultural, economic and environmental impacts of the company’s activities; and includes

employee-related health and safety aspects;

• To conduct a baseline assessment of the company’s performance on sustainable practices;

• To have a sustainability action plan with clear targets, actions, measures, responsibilities and

time planning;

• To develop documented procedures to monitor and evaluate the implementation of the

sustainability policy, objectives and targets;

• To ensure the company’s transparency in sustainability by public reporting and communicating;

• To ensure that all staff are fully aware of our Sustainability Policy and are committed to

implementing and improving it.

We commit to complying with all national legislation, regulations and codes of practice.

2. Internal management: social policy & human rights

We commit to sustainable internal management by having clear, written and well-communicated social policy that includes the following principles:

To grant employees the freedom of employment and contract termination with notice (ideally a

minimum of one month) and without penalty;

• To include labour conditions according to national labour law and a job description in the

employment contract;

• Wage rate is to be mentioned in the contract and equals or above the national legal wage;

• To determinate and compensate of overtime working hours based on agreement;

• To provide medical and liability insurance according to the national law;

• To grant employees fixed paid yearly holiday and sick leave and unpaid annual leave allowance;

• To obey the national law concerning the Minimum Age for Admission to Employment;

• To have a clear disciplinary procedure that is effectively communicated with employees;

• To encourage employment opportunities for persons with special needs;

We commit to practicing human rights by ensuring the enforcement of the following practices:

• To declare not to hinder trade union membership, collective labour negotiations and

representation of members by trade unions;

• To prohibit discrimination, regard to recruitment, conditions of employment, access to training

and senior positions, or promotion in terms of gender, race, age, disability, ethnicity,

religion/beliefs or sexual orientation;

• To ensure all employees have an equal chance and access to resources and opportunities for

personal development through regular training, education;

3. Internal Management: Environment and community relations

We commit to practicing environmental protection and enhancing community relations by ensuring the enforcement of the following practices:

• Have an active commitment to measure, monitor and reduce energy consumption;

• Purchase green energy and energy-efficient lighting for all areas when available;

• Use solar panels for the office;

• Switch off Lights and equipment when not in use;

• Prefer low-energy equipment when buying new items, including considerations of cost and


• Have an active policy for sustainable water consumption;

• Use sustainable water sourcing, which does not adversely affect environmental flows;

• Comply with the national legislation concerning waste disposal;

Develop and implement a solid waste reduction and recycling policy with quantitative goals;

• Take action to reduce the amount of (non-refillable) plastic bottles of drinking water for office


• Separate all materials which can be recycled and organize the collection and proper disposal;

• Comply with the national legislation of wastewater treatment, which should be reused or

released safely;

4. Transport

We try to ensure that vehicles used on tours do not cause more than average pollution. We believe that transport is an important aspect of sustainable tourism, and we do our best to decrease the average pollution level.

We commit to this by;

• Integrating and/or promoting one or more sustainable holiday products/packages based on a

recognized methodology, including sustainable transport, sustainable accommodations, and

sustainable activities.

5. Accommodations

We try to achieve a tourism supply chain that is fully sustainable. The partner accommodations play an important role in achieving this and are stimulated and motivated to adopt sustainable practices.

We commit to this by;

• Have a policy towards increasing the sustainability of our accommodation suppliers;

• Selecting accommodations that comply with sustainability and quality standards with a special

focus on the following items;

• Do they have a signed sustainability contract?

• Do they have a water-saving program?

• Do they have an energy-saving program?

• Do they have a waste management program?

• Do they have an energy reduction system?

• Do they have a sustainable supply chain?

• Do they have a child protection policy?

• Do they conduct CSR activities?

• Do they train employees in Health & Safety?

• Preferring and selecting accommodations that are locally owned and managed;

• Selecting accommodations that employ local communities;

• Having accommodations provide evidence clarifying their sustainability goals and strategies;

• Having accommodations sign a sustainability addendum;

• Clearly and actively communicating our sustainability objectives and requirements regarding

accommodations to contracted and other relevant accommodations;

• Offering incentives to accommodations that are actively engaging in sustainability;

• Ensuring that through our accommodation supply chain, the rights of children are respected and


• Working with accommodations and restaurants that incorporate elements of local art,

architecture, or cultural heritage; while respecting the intellectual property rights of local


• Terminating cooperation with accommodation in case of clear evidence that contracted

accommodations jeopardize the provision of the integrity of basic services such as food, water,

energy, healthcare, or soil to the neighboring companies;

6. Excursions and activities

We highly value animal and community welfare and aim at tours with only a minor footprint. We are

safeguarding the authenticity of the communities and the natural environment and are firmly against

harming wildlife and polluting the environment.

We commit to this by;

• Have a sustainable excursion policy to improve the sustainability of our excursion base;

• Advising guests on behavior standards during excursions and activities with a focus on

respecting the local culture, nature, and environment;

• Not offering any excursions that harm humans, animals, plants, or natural resources such as

water and energy or which are socially and culturally unacceptable;

• Not offering any excursions in which wildlife is held captive, except for properly regulated

activities in compliance with local, national, and international law;

• Not being involved with companies that harvest, consume, display, sell, or trade wildlife species

unless it is part of a regulated activity that ensures that their utilization is sustainable and in

compliance with local, national, and international law;

• Having skilled and/or certified guides to guide our guests in sensitive cultural sites, heritage

sites, or ecologically sensitive destinations;

• Promoting and advising our guests on excursions and activities which directly involve and

support local communities by purchasing services or goods, traditional crafts and local (food)

production methods, or visiting social projects;

• Promoting and advising our guests on excursions and activities which support the local

environment and biodiversity, such as visiting protected areas or environmental protection


7. Tour leaders, local representatives and guides

We aim to involve as many locals as possible by employing them in the tourism business. We stand for a fair and safe working environment that supports and respects local communities.

We commit to this by;

• Ensuring that all employees have a written employment contract, including labour

conditions and a job description, and fully understand the terms and conditions;

• Preferring to work with local tour leaders, local representatives, local tour guides, drivers,

cooks, and other local staff in case of equal ability, and provide training as required;

• Ensuring that our local partners comply with all applicable international, national, and local

laws and regulations, industry minimum standards, and any other relevant statutory

requirements, whichever requirements are more stringent;

• Paying tour leaders, local representatives, guides, porters and other local staff contracted by

us at least a living wage that is equal to or above the legal minimum or relevant industry


• Ensuring that our tour guides, hosts, and other employees under contract are qualified and

trained regularly;

• Ensuring that our local employees are informed on relevant aspects of our sustainability

policy and comply with it;

8. Destination

We aim to maximize positive and minimize negative impacts at the destination to ensure the sustainable

development of the places we operate in.

We commit to this by:

• Support biodiversity conservation, including protected areas and areas of high biodiversity,

through financial contribution, political support, and integration in product offers;

• Not promote souvenirs which contain threatened flora and fauna species as indicated in the

CITES treaty and the IUCN ‘Red List’; or historical and archaeological artifacts (except as

permitted by law);

• Communicate to clients to not remove any animal or plant material from Zambia and that

carrying of any wildlife (Skins, scales, horn, ivory and plants) in Zambia faces 5-year jail sentence.

9. Customer communication and protection

Customers' welfare and information are very important to us. At Mophy Budget Safaris, we ensure clear, constant communication and high protection for our clients.

Prior to booking, we commit to this by:

• Ensure that customer privacy is not compromised;

• Comply with relevant standards and voluntary codes of conduct in marketing and advertising

messages, and do not promise more than is delivered;

• Make product and price information clear, complete and accurate with regard to the company

and its products and services, including sustainability claims;

• Inform (potential) direct customers about sustainability commitments and actions;

After booking and during holidays, we commit to this by:

• Keep a contact person and a telephone number permanently available for emergency


• Provide customers with information about commercial, sexual or any other form of exploitation

and harassment, particularly of children and adolescents;

• Inform clients about applicable legislation concerning the purchasing, sales, import and export

of historical or religious artifacts and articles containing materials of threatened flora and/or

fauna in the destination;

• Motivate clients to use local restaurants and shops (where appropriate);

• Encourage clients to donate to a local charity and sustainable initiatives;

After the holidays, we commit to this by:

• Measure client satisfaction systematically and take into account the results for service and

product improvements;

• Have clear procedures in case of complaints from clients;

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